This sales enablement position acts as the primary liaison for all training initiatives related to 13K National Retailer & Agent doors, 900+ VZ field employees and 70+ HQ Indirect team members and ensures all projects align to our overarching business strategies.
Driving KPI performance through continued education, increasing Verizon mind-share, and improving knowledge & awareness of product / service offerings, initiatives, and policies & procedures.
Develop strategies and align resources on end to end training support of various Sales and Customer Experience programs, such as new hire training, new Agent on-boarding, train the trainer certifications
Lead Indirect training requirements and development needed to support the successful launch of 5G through our Agents, NR and Door to Door vendors
Maintain strong working relationships with external partners (NR, Agents, 3rd Party Labor vendors) and internal partners (L&D, Account teams, Markets, Legal)
Establish & cultivate strategies related to personal and professional development of our HQ National Distribution team
Demonstrate strong leadership skills and entrepreneurial qualities
Model outstanding management and leadership characteristics and demonstrate the ability to adapt quickly while embracing change
Creative thinking and problem solving to deliver quality results
Work independently and effectively with minimal supervision while make sound recommendations
Confident decision making which directly impacts the success of our organization.
What were looking for...
Youll need to have:
Bachelors degree or four or more years of work experience.
Six or more years of relevant work experience.
Project management experience
Even better if you have:
Strong PC skills - Excel, Outlook, MS Word.
Ability to work efficiently in adynamic, team-oriented and fast paced environment
Interpersonal skills & ability to communicate clearly and concisely while interacting with all levels of internal & external customers.
Ability to deliver multiple complex projects simultaneously while meeting aggressive timelines.
Ability to motivate others to exceed objectives.
Ability to create effective short and long-term strategies.
Working knowledge of the Adobe suite, including ability to create / edit videos.
Excellent organization and time-management skills.
Ability to be results oriented, with a strong sense of urgency and are proactive and flexible.
Ability to think strategically and analytically.
When you join Verizon...
Youll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering Americas fastest and most reliable network, were leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but were about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
Associated topics: advertise, advertising, analyst marketing, b2b, business, data analyst, media, product marketing, sales and marketing, strategist
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.