The Vice President, Market Operations, provides executive leadership and delivery management for Lumeris partners to drive overall solutions?? oCompanyomes. As member of the Market Operations team, this individual will have a critical role in driving client performance and achieving targeted oCompanyomes for health system and provider accounts. Role and Responsibilities The VP of Market Operations will oversee population health operations for Lumeris?? health system customers, including the following activities Internal Operations Collaborate across stakeholders to ensure an effective operating strategy is identified for the account Define and implement contingency planning activities and scenarios to ensure service excellence Identify opportunities to streamline, reengineer, simplify and improve upon the customer experience Market Operations Provide leadership and accountability for performance and results of Population Health Services Organization (PHSO) operating partnerships with health systems and providers in a given market Drive the development of annual operating plans to optimize revenue realization under client value-based contracts Lead matrixed teams of operators, clinicians, technologists, and program managers to drive performance Partner closely with client account leadership to ensure seamless interface to customers Work closely with quality and clinical leadership to identify and prioritize key clinical measures and initiatives and then provide support to execute against these priorities Lead the reporting out of metrics and operational performance dashboards for customer executives Provide guidance and leadership to produce positive results for complex deliverables surrounded by ambiguity Identify opportunities to deepen customer relationships Internal Strategy Identify and report to leadership on opportunities to enhance the Lumeris solution and delivery approach Participate in cross-market discussions to identify opportunities to deploy or export newly identified best practices Experience, Qualifications, and Education Bachelor??s Degree required; MBA ,Masters in Health Administration, or similar degree preferred 10 years experience working in cross functional matrixed organizations 5 years of experience leading and managing a health care delivery system business; preferably managed care and/or Medicare Advantage Experience managing IPAs and/or working with physicians and hospitals Highly polished verbal and written communication abilities, evidenced by a track record of effectively communicating within the C-Suite (internally and externally) Expert collaborator and facilitator Demonstrated strategic and consultative approach to creating solutions and engaging with partners (including and especially C-Suite executives) Proven ability to successfully build and cultivate excellent long-term relationships Demonstrated ability to prioritize and multi-task in order to deliver results within short timeframes Experience should include in-depth, hands-on exposure in dealing with multiple constituents and customers, including negotiations of contracts, and execution of local growth strategies Miscellaneous Requirements Live in customer market or willingness to travel on a weekly basis to customer sites Associated topics: chief marketing officer, demand generation, facebook, festival, fundraise, lead generation, market, media, medical center, newspaper
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.