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Consistently demonstrates superior customer service skills by displaying outlined service behaviors.Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.Creates an atmosphere of luck and celebrates guests wins.Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.Anticipates needs and provides fast, flawless service.Checks for satisfaction and effectively resolves service breakdowns when they exist.Promotes Total Rewards programs and card membership.Provides a warm farewell and thanks guests for visiting.
Works any outlet as assigned.Conducts assigned duties according to procedure.Operates cash register and properly settles checks.Accepts cash or casino parking receipts and issues parking receipts.Able to handle monetary transactions with accuracy. In the Parking outlet, files guests keys and parking tickets systematically to ensure efficient retrieval of vehicles.Maintains files to properly reflect location of all parked vehicles and ensures parking tickets are properly completed by parking staff.Maintains records of total cars parked and delivered by each attendant to ensure tip equality.Able to stand for long periods of time.
High school diploma.Typing and adding machine skills.Prior experience as cashier preferably in hospitality industry.Good guest relations skills.Mathematical abilities: addition, subtraction, multiplication, and division; ability to make change for guests.Ability to read and write English.