Customer Service / Order Entry Associate - Morristown

Compensation

: $33,395.00 - $60,800.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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Are you friendly and passionate about customer service, order entry and data entry? Our client in Morristown, NJ is looking to add a Customer Service / Order EntryAssociate to their passionate team. Salary/Hourly Rate: $15-18/hr DOE Position Overview: We are looking for a friendly and well-spoken Customer Service / Order EntryAssociate to enter data and orders into their system and provide high level support to clients and customers. Experience with Fortune 500 or large company is preferred. Responsibilities of theCustomer Service / Order Entry Associate: Day to day communication with customers Update and maintain databases and accounts Handle inbound calls and emails, address customer complaints and manage conflicts Support EDI interfaces with customers Full cycle order processing from order to delivery Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills Use internal communication to keep departments up to date Strong excel skills and expert level organization Receives and processes sales orders quickly and efficiently Assist customers in a positive and pleasant manner and provides superior service Qualifications for theCustomer Service / Order Entry Associate: 2 years minimum in a similar and customer facing role SAP and in house tracking system advanced skills Advanced Microsoft Excel skills Strong communication skills, written and verbal Initiative, adaptability and flexible with changes Exceptional prioritization, multi-tasking, follow up and time management skills Ability to work effectively in a fast paced, time-sensitive and high-volume environment Data entry skills with both speed and accuracy Attention to detail is critical for this role Education Requirements : Bachelors Degree preferred Benefits: Eligible for Atrium Care Package The post Customer Service / Order Entry Associate appeared first on Atrium .
Associated topics: call, call center, client, customer care, customer order, customer service, customer service representative, phone call, service representative, support specialist * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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